Author: Nikolay Anisimov
Publication Overview
Publication period start: 1999
Number of co-authors: 6
Co-Authors
Number of publications with favourite co-authors
Productive Colleagues
Most productive colleagues in number of publications
Publications
Anisimov,
Nikolay,
Galvin,
Brian,
Ristock,
Herbert
(2007):
XML-based multimodal interaction framework for contact center applications.
In:
Proceedings of the 2007 International Conference on the World Wide Web
,
2007,
.
pp. 1349-1350.
https://doi.acm.org/10.1145/1242572.1242845
Anisimov,
Nikolay,
Galvin,
Brian,
Ristock,
Herbert
(2007):
XML based Framework for Contact Center Applications.
In:
3rd International Conference on Web Information Systems and Technologies (WEBIST 2007)
March 3-6,
2007,
Barcelona, Spain.
pp. 443-450.
https://fiztech-usa.net/anisimov/papers/WEBIST-2007-C1_472_Anisimov.pdf
Anisimov,
Nikolay,
Kishinski,
Konstantin,
Miloslavski,
Alec
(1999):
Formal Model, Language and Tool for Design Agent\'s Scenarios in Call Center Systems.
In:
Proceedingd of the 32nd Hawaii International Conference on System Sciences (HICSS-99)
January 4-8,
1999,
Maui, Hawaii, USA.
pp. 1-9.
https://csdl2.computer.org/comp/proceedings/hicss/1999/0001/08/00018017.PDF
Korolev,
Nikolay,
Ristock,
Herbert,
Anisimov,
Nikolay
(2008):
Modeling and Simulation of a Pacing Engine for Proactive Campaigns in Contact Center Envir.
In:
Zaluski,
Marek
(eds.)
Business and Industry Symposium BIS
April 14 -17,
2008,
Ottawa, Canada.
pp. 249-255.
https://www.fiztech-usa.net/anisimov/papers/SpringSim-Bis-08-fin.pdf
Anisimov,
Nikolay,
Kishinski,
Konstantin,
Miloslavski,
Alec
(1999):
Formal Model, Language and Tools for Design Agent\'s Scenarios in Call Center Systems.
In:
HICSS 1999
,
1999,
.
https://csdl.computer.org/comp/proceedings/hicss/1999/0001/08/00018017abs.htm