Author: Herbert Ristock
Publication Overview
Publication period start: 2008
Number of co-authors: 3
Co-Authors
Number of publications with favourite co-authors
Productive Colleagues
Most productive colleagues in number of publications
Publications
Anisimov,
Nikolay,
Galvin,
Brian,
Ristock,
Herbert
(2007):
XML-based multimodal interaction framework for contact center applications.
In:
Proceedings of the 2007 International Conference on the World Wide Web
,
2007,
.
pp. 1349-1350.
https://doi.acm.org/10.1145/1242572.1242845
Anisimov,
Nikolay,
Galvin,
Brian,
Ristock,
Herbert
(2007):
XML based Framework for Contact Center Applications.
In:
3rd International Conference on Web Information Systems and Technologies (WEBIST 2007)
March 3-6,
2007,
Barcelona, Spain.
pp. 443-450.
https://fiztech-usa.net/anisimov/papers/WEBIST-2007-C1_472_Anisimov.pdf
Korolev,
Nikolay,
Ristock,
Herbert,
Anisimov,
Nikolay
(2008):
Modeling and Simulation of a Pacing Engine for Proactive Campaigns in Contact Center Envir.
In:
Zaluski,
Marek
(eds.)
Business and Industry Symposium BIS
April 14 -17,
2008,
Ottawa, Canada.
pp. 249-255.
https://www.fiztech-usa.net/anisimov/papers/SpringSim-Bis-08-fin.pdf