Author: Timothy R. Coltman

Coltman, Timothy R. (2006): Where Are the Benefits in CRM Technology Investment?. In: HICSS 2006 - 39th Hawaii International International Conference on Systems Science 4-7 January, 2006, Kauai, HI, USA. https://doi.ieeecomputersociety.org/10.1109/HICSS.2006.535