Author: Liisa Dawson
Publication Overview
Publication period start: 2003
Number of co-authors: 2
Co-Authors
Number of publications with favourite co-authors
Productive Colleagues
Most productive colleagues in number of publications
Publications
Minocha,
Shailey,
Millard,
Nicola,
Dawson,
Liisa
(2003):
Integrating Customer Relationship Management Strategies in (B2C) E-Commerce Environments.
In:
Proceedings of IFIP INTERACT03: Human-Computer Interaction
,
2003,
Zurich, Switzerland.
pp. 335.
Minocha,
Shailey,
Dawson,
Liisa
(2003):
Exploring the Total Customer Experience: Usability Evaluations of (B2C) E-Commerce Environ.
In:
Proceedings of IFIP INTERACT03: Human-Computer Interaction
,
2003,
Zurich, Switzerland.
pp. 1043.