Author: Aylin Koca
Publication Overview
Publication period start: 2008
Number of co-authors: 6
Co-Authors
Number of publications with favourite co-authors
Productive Colleagues
Most productive colleagues in number of publications
Publications
Koca,
Aylin,
Brombacher,
Aarnout C.
(2008):
Extracting \"broken expectations\" from call center records: why and how.
In:
Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems
April 5-10,
2008,
.
pp. 2985-2990.
https://doi.acm.org/10.1145/1358628.1358795
Koca,
Aylin,
Karapanos,
Evangelos,
Brombacher,
Aarnout
(2009):
\'Broken Expectations\' from a global business perspective.
In:
Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems
,
2009,
.
pp. 4267-4272.
https://doi.acm.org/10.1145/1520340.1520651
Koca,
Aylin,
Funk,
Mathias,
Karapanos,
Evangelos,
Rozinat,
Anne,
Gaarden,
Nico van der
(2008):
Grasping product pragmatics: a case with internet on tv.
In:
Darnell,
Michael J.,
Masthoff,
Judith,
Panabaker,
Sheri,
Sullivan,
Marc,
Lugmayr,
Artur
(eds.)
UXTV 2008 - Proceeding of the 1st International Conference on Designing Interactive User Experiences for TV and Video
October 22-24,
2008,
Silicon Valley, California, USA.
pp. 193-202.
https://doi.acm.org/10.1145/1453805.1453842