User Research – Methods and Best Practices

Closes in
09
days
12
hrs
16
mins
26
secs
22 % booked
Intermediate
Google Logo 5 Stars Trustpilot Logo
5 Stars

In This Course, You'll

  • Get excited as you learn the business superpower: user research! Master it, and you'll solve meaningful problems, create better experiences, and drive success in any field. Why? User research empowers you to become a detective of human behavior. You'll discover what people truly need so that you can create products and services they love. You can use user research to reduce abandoned carts in online shopping, improve patient outcomes in healthcare, and solve challenges in any industry. It's easier than you think! With step-by-step guidance, you'll master User Research quickly—no matter your background. Studies show that user research can improve time to market by up to 330% and increase revenue by up to 320%. So get on board, do work you're proud of, and get paid what you're worth.

  • Make yourself invaluable with timeless human-centered skills. At the heart of great design is understanding people: What they need, what holds them back, and what keeps them coming back. As AI becomes part of how teams build and iterate, this deep understanding of people turns AI from a tool into your superpower. Effortlessly transform insights into Return on Investment (ROI) as you design solutions people love. You'll learn to make data-driven decisions that eliminate guesswork as you design products and services based on real user needs. That drives loyalty and outperforms competitors. You'll easily translate research into visuals that win over stakeholders, managers, and clients. Discover exactly what motivates people and build solutions that consistently deliver results.

  • Gain confidence and credibility with hands-on experience in usability testing, contextual inquiries, semi-structured qualitative interviews, and observational methods. Master how to ask the right questions and create actionable personas from your research. You'll plan, conduct, and analyze research in real-world scenarios, fast-tracking your success with 40+ ready-to-use templates like interview guides, affinity diagrams, and customer journey maps. If you want to leave assumptions behind and create with precision, purpose, and impact, this course is perfect for you. If you're interested, we'll even help you build your portfolio around an app, so your new superpowers shine clearly.

It's Easy to Fast-Track Your Career with the World's Best Experts

Master complex skills effortlessly with proven best practices and toolkits directly from the world's top design experts. Meet your experts for this course:

  • Frank Spillers: Service Designer and Founder and CEO of Experience Dynamics.

  • Ann Blandford: Professor of Human-Computer Interaction at University College London.

  • Alan Dix: Author of the bestselling book “Human-Computer Interaction” and Director of the Computational Foundry at Swansea University.

Get an Industry-Recognized IxDF Course Certificate

Increase your credibility, salary potential and job opportunities by showing credible evidence of your skills.

IxDF Course Certificates set the industry gold standard. Add them to your LinkedIn profile, resumé, and job applications.

Course Certificate Example

Be in distinguished company, alongside industry leaders who train their teams with the IxDF and trust IxDF Course Certificates.

Our clients: IBM, HP, Adobe, GE, Accenture, Allianz, Phillips, Deezer, Capgemin, Mcafee, SAP, Telenor, Cigna, British Parliament, State of New York

Is This Course Right for You?

  • You want to land a job in design – or get a promotion.
  • You want to learn real-world design skills that are valuable in any job and any industry.
  • You want timeless human-centered skills AI cannot replace and turn AI into your superpower.
  • You're tired of wasting time on influencers and want to learn from real experts.
  • You want actual career outcomes, like increasing your salary potential and job opportunities.
Explore Course Content

Loved by People Around the World

View full testimonial from Ramiro Cotarelo
Ramiro Cotarelo
Ramiro Cotarelo
Senior UX Researcher | Concept developer

They have industry experience and they share it during the videos. Most of those "stories" resonate with my own work and corporate environme...

IxDF Course Certificate awarded to Ramiro Cotarelo for completing the "User Research – Methods and Best Practices" course
View full testimonial from Khari Golson
Khari Golson
Khari Golson
UX Designer

The course broke down complex UX research topics into digestible, well-paced modules, making it easier to absorb concepts like task modeling...

Certificate
View full testimonial from Anika Schmidt
Anika Schmidt
Anika Schmidt
IT Project Coordinator

Overall, the course strikes a well-balanced mix of knowledge, practical application, and reflection – and encourages learners to actively ap...

IxDF Course Certificate awarded to Anika Schmidt for completing the "User Research – Methods and Best Practices" course
View full testimonial from Alecia Mitchell
Alecia Mitchell
Alecia Mitchell
Product Designer

All of the instructors are very knowledgeable about their fields, and I learned a great deal from each of them. I’ve been a huge fan of Alan...

IxDF Course Certificate awarded to Alecia Mitchell for completing the "User Research – Methods and Best Practices" course
View full testimonial from Eugenia Bakchinow
Eugenia Bakchinow
Eugenia Bakchinow
Senior Consultant - Service Design and Digital strategy

They have in-depth academic knowledge combined with a great deal of practical experience. All instructors are amazing speakers - interesting...

IxDF Course Certificate awarded to Eugenia Bakchinow for completing the "User Research – Methods and Best Practices" course

Your New Life. Starts Now

  1. Take IxDF Online Courses by Industry Experts

    Design a life and career you love. Industry leaders from Adobe, Google, and NASA guide you step-by-step. Design skills help you grow in any job, any industry.

  2. Turn AI Into Your Superpower

    IxDF teaches you the human-centric skills AI cannot replace and how to turn AI into your superpower.

  3. Increase Your Career Opportunities

    Salaries for people who learn design surpass $200K in cities like San Francisco, with 45% projected job growth globally.

  4. Get Industry-Trusted Certificates to Stand Out

    Add IxDF Course Certificates to your LinkedIn profile and resumé: show hiring managers you belong to an elite group.

Without IxDF With IxDF

Course Overview:

  • Each week, one lesson becomes available.
  • Study flexibly. Take as much time as you want.
  • 30h, 15m over 6 weeks (est.).

Start Today

  • Get unlimited access to all 40 self-paced courses, at no extra cost.
  • Learn human-centric skills AI cannot replace and how to turn AI into your superpower.
  • Build your salary potential with industry-recognized certificates.
  • 1,146,515 enrollments and counting.
Start Growing Now - $22/Mo
Closes in
09
days
12
hrs
16
mins
25
secs
22 % booked
Intermediate
Google Logo 5 Stars Trustpilot Logo
5 Stars
Privacy Settings
By using this site, you accept our Cookie Policy and Terms of Use.
Customize
Accept all
Ulrike Bruckenberger
Ulrike Bruckenberger

I enjoyed the mix between video and text very much and I am sure that it improved my learning experience. In general the content of the course was very interesting to me and I consider it very useful for improving in doing user research. I really like the possibility to download templates about different methods because they enable me to easily look up the most important information.

Ramiro Cotarelo
Ramiro Cotarelo
Senior UX Researcher | Concept developer

They have industry experience and they share it during the videos. Most of those "stories" resonate with my own work and corporate environment.

Sankar Pitchumani
Sankar Pitchumani
Lead UX Designer

The course's greatest strengths were its structured learning path, real-life UX scenarios, and the instructor's ability to connect theory with hands-on practice.

Daniele Cossalter
Daniele Cossalter
Product manager

There is great expertise, experience and passion on the subject afforded.

Khari Golson
Khari Golson
UX Designer

The course broke down complex UX research topics into digestible, well-paced modules, making it easier to absorb concepts like task modeling, cross-cultural research, and qualitative coding.

Anika Schmidt
Anika Schmidt
IT Project Coordinator

Overall, the course strikes a well-balanced mix of knowledge, practical application, and reflection – and encourages learners to actively apply what they’ve learned, rather than just consume it.

Alecia Mitchell
Alecia Mitchell
Product Designer

All of the instructors are very knowledgeable about their fields, and I learned a great deal from each of them. I’ve been a huge fan of Alan Dix since I took his HCI course. He is great!!

Eugenia Bakchinow
Eugenia Bakchinow
Senior Consultant - Service Design and Digital strategy

They have in-depth academic knowledge combined with a great deal of practical experience. All instructors are amazing speakers - interesting, engaging, funny and yet highly informative and educative.